Refund policy

Return & Refund Policy

Customer satisfaction is important to us.

Return Eligibility

We accept returns within 30 days of delivery.

To qualify for a return:

  • Product must be unused and in original condition.
  • Product must be returned with original packaging and accessories.
  • Proof of purchase is required.

Non-Returnable Items

The following items may not be eligible for return:

  • Used products
  • Damaged items caused by customer misuse
  • Customized or special-order products

Refund Process

Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds are processed within 5–10 business days to the original payment method.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Contact Information

support@fryora.store

+1 (775) 980-2006